ZENITH.

Privacy Policy

Last updated: April 19, 2025

1. Introduction

Zenith Real Estates ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all personal data collected through our website at www.zenithre.com, as well as any associated mobile applications and services (collectively, the "Services").

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, title, and company name.
  • Contact Data includes email address, telephone numbers, and business address.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
  • Usage Data includes information about how you use our Services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Request information about our services;
    • Subscribe to our publications;
    • Request marketing to be sent to you;
    • Give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our Services, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • Where you have provided consent for us to process your personal data for a specific purpose.

We have set out below a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so.

  • To register you as a new client or partner
    - Types of data: Identity, Contact
    - Legal basis: Performance of a contract with you
  • To manage our relationship with you
    - Types of data: Identity, Contact, Marketing and Communications
    - Legal basis: Performance of a contract with you; Necessary for our legitimate interests (to keep our records updated and to study how clients use our services)
  • To administer and protect our business and our Services
    - Types of data: Identity, Contact, Technical
    - Legal basis: Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud)
  • To deliver relevant content and advertisements to you
    - Types of data: Identity, Contact, Usage, Marketing and Communications, Technical
    - Legal basis: Necessary for our legitimate interests (to study how clients use our services, to develop them, to grow our business and to inform our marketing strategy)
  • To use data analytics to improve our Services, marketing, customer relationships and experiences
    - Types of data: Technical, Usage
    - Legal basis: Necessary for our legitimate interests (to define types of clients for our services, to keep our Services updated and relevant, to develop our business and to inform our marketing strategy)

5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 4 above:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulators and other authorities who require reporting of processing activities in certain circumstances.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) in connection with the purposes identified above. When we transfer personal data outside the EEA, we will ensure that the transfer is subject to appropriate safeguards in accordance with data protection laws.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided in section 12.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

10. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new privacy policy on our website and, where appropriate, notifying you by email.

12. Contact Details

If you have any questions about this privacy policy, please contact us at:

Email address: office@zenithestate.site

Postal address: Zenith Real Estates, Dubai Business Center, P.O. Box 123456, Dubai, UAE

You have the right to make a complaint at any time to the relevant data protection authority in your jurisdiction. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.